goVirtualOffice: Facilitating Seamless Cloud ERP Journeys

Dirk Shimpach, Founder and Partner
On the last Thursday of November, while the entire U.S. was celebrating Thanksgiving to commemorate the country’s value for interconnectedness among people and cultures, a woman was toiling hard at her workplace. Holding a key position at an online bag store, she had to ensure on-time delivery of incoming orders that remained on an all-time high around Christmas time. To complete the orders on time and manage reporting, she had to go through several spreadsheets, manually entering data in the accounting software. Also, making her work more arduous and time-consuming was a disparate accounting system, which was not integrated with their ecommerce shopping cart. This called for a complete overhaul of back-office operations with the implementation of a top of the line enterprise resource planning (ERP) system to improve the efficiency of processes as well as the overall productivity. A Wisconsin-based company goVirtualOffice (GVO) came to the retailer’s rescue by helping them implement NetSuite, a robust cloud ERP system. The implementation of NetSuite allowed the retailer to allocate, commit, and ship inventory quickly and also integrates all the back-office processes on a single platform and streamline operations. “Every Thanksgiving morning, we get a thank you email from her because she gets to spend time with her family now,” remarks Dirk Shimpach, founder and partner at goVirtualOffice.

GVO is a NetSuite solution provider and Cloud technology advisor that enables businesses to get rid of spreadsheets for reporting, mundane manual processes, and siloed accounting software. The company understands the intricacies and complexities of implementing an ERP system that involves the integration of the data, processes, reporting, change management, and all the back-office operations for seamless workflow management. “We acknowledge the complexity in implementing a fit for purpose ERP system and, as a partner, help our clients sail through the entire implementation process seamlessly,” states Shimpach. To that end, GVO assists its customers through all the steps from efficient planning and designing the project to ensuring data security, change management with regard to training and adoption, and eventually, the roll-out of the ERP implementation project.


We acknowledge the complexity in implementing a fit for purpose cloud ERP system and, as a partner, help our clients sail through the entire implementation process seamlessly


GVO does not undertake a one size fits all approach and carries out a detailed discussion to understand the clients’ requirements, their team strength, processes in some of the significant departments such as inventory management, procurement, and supply chain, before suggesting a pre-built NetSuite solution. With 15 years of experience in catering to many small and mid-sized businesses, coupled with a team of accomplished professionals from several industry verticals, these pre-built solutions are on par with the industry-leading practices. Additionally, the company also has a development team that can customize certain NetSuite features as per the clients’ requirements. “ERP, like the human nervous system, is the most crucial part of an organization; it touches everything in the organization. And that’s what makes it difficult. One needs to understand that entire landscape to be effective and to put the right solution in place, which we are good at,” states Jared Burke, managing partner and director of operations at goVirtualOffice. The company, however, goes beyond offering just the initial ERP implementation with the vision to form long-term relationships with its clients. A team of the firm’s senior business consultants continually meets with clients and imparts their deep industry expertise to help them leverage new features of NetSuite to improve the processes further and enhance productivity.

With such a client-centric approach, GVO has carved a niche for itself in the NetSuite ERP arena. “We take the term value-added partnership very seriously and strive to be on top of the dynamic changes in the industry to help our clients be ahead of the curve,” concludes Shimpach.

Company
goVirtualOffice

Headquarters
Waunakee, WI

Management
Dirk Shimpach, Founder and Partner and Jared Burke, Managing Partner and Director of Operations

Description
goVirtualOffice is a NetSuite solution provider and Cloud technology advisor that enables businesses to get rid of spreadsheets for reporting, mundane manual processes, and siloed accounting software. The company understands the intricacies and complexities of implementing an ERP system that involves the integration of the data, processes, reporting, change management, and all the back-office operations for seamless workflow management. With 15 years of experience in catering to many small and mid-sized businesses, coupled with a team of accomplished professionals from several industry verticals, these pre-built solutions are on par with the industry-leading practices

GoVirtualOffice